hortonok (November 30, 1999 at 12:00 am)

flaame will be creating a video that highlights exactly this point when funding for it is finalized. It will be posted on here. The reasons for errors are wide ranging and we know that patient error play a big part. We are trying to be constructive here - not blame! thanks for your posts - tell your friends to check us out...

tjdtjo (November 30, 1999 at 12:00 am)

YES & AMEN TO mottigga. We call them "counter pounders", and they are usually over the age of 65. I am new in this industry and my eyes have been opened to the absolute inconsiderate behavior of people...I have worked in retail my entire life. Never have i seen anything like a retail pharmacy. Anyone in this profession, MY HAT IS OFF TO YOU...You give alot for very little respect.

mottigga (November 30, 1999 at 12:00 am)

After interning in a community chain pharmacy during pharmacy school, I can say that when an error happens, it's likely due to stress and demands of asshole patients who think that transferring pills from one bottle to another is the whole job. I've never seen anything to beat it.. people slamming the counter and cussing that they want it NOW and for nothing, while I'm trying to teach them about a drug that may kill them. I counsel ALL patients, so prepare to wait as long as it takes.